The Deaf Australia Constitution is our core governance document. It outlines our purpose, membership structure, Board roles and responsibilities, and how we make decisions and operate as an organisation. This is the most recent and updated version, approved by members in 2023.

There may be times where Deaf Australia does not meet your expectations.

This policy has been designed to provide guidance to both our clients, stakeholders and staff on the way Deaf Australia receives and manages your complaint. In these circumstances we encourage you to contact us and let us know.

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The board and staff of Deaf Australia take very seriously complaints against members of the board. Complaints made against a board member of Deaf Australia should be referred to either the CEO or Chairperson. In the Complaints Policy, a complaint is defined as: ‘…an expression of unhappiness by a person or group of people about information we provide and campaigns we are working on.’

This policy supersedes the Auslan Endorsement System (2009) – which provided endorsements to Auslan products according to two distinct categories.